Refund & Cancellation Policy
Effective/Last Updated: December 29, 2025
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Thank you for choosing Liverpool Academy for Family Medicine. Your satisfaction matters to us. This Refund & Cancellation Policy explains when and how refunds are issued for courses published and hosted at familymedacademy.com.
1. Eligibility for Refunds
To be eligible for a refund:
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You must submit a written refund request within 30 days of completing the course.
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You must explain why the program did not meet your expectations.
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Active participation in the program’s scheduled modules may be required.
2. How to Request a Refund
To request a refund, send an email to:
📧 admission@familymedacademy.com
Include the following:
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Your full name
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Course title
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Purchase date
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Order number
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Reason for requesting a refund
3. Refund Processing
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All refund requests will be reviewed fairly by our team.
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Approved refunds will be processed within 30 days of approval via the original payment method.
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Refunds will exclude any non‑refundable transaction charges.
4. Exceptions
Refunds are not available if:
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You change your mind after completing the course.
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The course was purchased through a third‑party reseller or marketplace.
5. Contact
If you have questions about this policy:
📧 admission@familymedacademy.com
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All educational programs and academic content on this site are published and hosted at familymedacademy.com. Admission support: **admission@familymedacademy.com*